Course curriculum

  • 1

    CUSTOMER CARE

    • WELCOME

    • COURSE OVERVIEW

    • PRIVACY POLICY

    • REFUND AND CANCELLATION POLICY

    • COURSE GUIDE

    • WHAT DO YOU KNOW ABOUT CUSTOMER SERVICE?

    • 1.1 - QUIZ - CUSTOMER SERVICE SKILLS

    • 1.2: WORK ETHICS MATTERS!

    • 1.3 - LESSON: CUSTOMER CARE WITH THE CHILD

    • 1.4 -VIDEO: UNDERSTANDING ETHICS IN THE WORKPLACE

    • 1.5 - LESSON: ETHNICS AND PROFESSIONALISM

    • 1.6 - ASSIGNMENT: UNDERSTANDING ETHICS IN THE WORKPLACE

    • RATE THIS COURSE

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